Last updated: August 3, 2026
Big D Marine and Powersports ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect through our website and chat, how we use it, and the choices you have. By using our website or contacting us, you agree to the practices described below.
1. Information We Collect
When you contact us or start a chat, we may collect:
- Your name
- Your phone number
- Your email address
- Any details you provide about your inquiry
We may also collect basic technical information such as your IP address and browser type through standard website analytics.
2. How We Use Your Information
We use the information you provide to:
- Respond to your inquiries and requests
- Provide information on inventory, pricing, and availability
- Send appointment reminders, quote updates, and service status messages
- Send promotional offers and updates, where you have given consent
- Improve our services and customer experience
3. SMS / Text Messaging Consent
When you provide your mobile number and check a consent box in our chat, you agree to receive text messages from Big D Marine and Powersports at the number you provide. There are two types of messages:
- Non-marketing messages: responses to inquiries, appointment scheduling, quote updates, and service status.
- Marketing messages: special offers, discounts, and promotions (only if you opt in to marketing).
Message frequency varies. Message and data rates may apply. You can reply STOP at any time to opt out, or reply HELP for assistance. Consent to receive text messages is not a condition of any purchase.
No sharing of mobile information for marketing: No mobile information or SMS consent will be shared with or sold to third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties.
4. How We Share Information
We do not sell your personal information. We may share information only with trusted service providers who help us operate our business and communicate with you (for example, our CRM, scheduling, and messaging platforms), and only as needed to perform those services on our behalf. These providers are required to protect your information and may not use it for their own marketing. We may also disclose information if required by law.
As stated above, mobile phone numbers and SMS consent are never shared with third parties for their marketing purposes.
5. Data Retention
We retain your information, including phone numbers and records of your consent, for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, we securely delete or anonymize it.
6. Your Choices
- Text messages: reply STOP to unsubscribe, or HELP for assistance.
- Email: use the unsubscribe link in any marketing email.
- Access or deletion: contact us to request access to or deletion of your personal information.
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Children's Privacy
Our services are intended for individuals 18 years of age or older. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy or your information, contact us:
- Big D Marine and Powersports
- 256 Texas 19, Huntsville, TX 77340
- Phone: (936) 295-5175
- Email: [email protected]